Privacy Policy

Last Updated: October 7, 2026

The Drop Block, LLC (“The Drop Block,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting thedropblock.com, purchasing our products, or communicating with us.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you regarding your personal information.

Information We Collect

We may collect information that you voluntarily provide when you:

• Place an order

• Create an account

• Contact us through our website

• Subscribe to emails or promotional communications

• Request customer support

• Submit a product review or other information

This information may include:

• Name

• Billing and shipping address

• Email address

• Telephone number

• Order and purchase information

• Account information

• Communications you send to us

When you make a purchase, payment information such as your credit or debit card details may be collected and processed by our third-party payment processor. We generally do not directly store complete payment card information.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, server logs, and similar technologies.

This information may include:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Referring website

• Approximate geographic location

• Date and time of visits

• Website interactions

• Shopping cart activity

We may use this information to operate the website, understand how visitors use it, improve website performance, prevent fraud, and improve our products and marketing.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality and improve your experience.

Cookies may be used to:

• Remember items in your shopping cart

• Maintain login sessions

• Remember website preferences

• Process purchases

• Analyze website traffic and performance

• Measure advertising and marketing effectiveness

• Help prevent fraud and unauthorized activity

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may prevent portions of the website, including shopping cart or checkout functionality, from working properly.

How We Use Your Information

We may use the information we collect to:

• Process and fulfill orders

• Process payments

• Arrange shipping and delivery

• Provide order confirmations and shipping updates

• Respond to questions and customer service requests

• Manage customer accounts

• Improve our website and products

• Maintain the security of our website

• Prevent fraud or misuse

• Maintain business and transaction records

• Send marketing communications when permitted

• Comply with legal and regulatory obligations

Order Processing and Shipping

When you place an order, we may share information necessary to complete your purchase with companies that assist us with payment processing, order fulfillment, shipping, delivery, website hosting, or other business operations.

For example, shipping providers may receive your name, shipping address, telephone number, email address, and information necessary to deliver your order.

These service providers receive information only as necessary to perform services on our behalf or as otherwise permitted by law.

Payment Processing

Payments made through our website may be processed by third-party payment providers.

Payment processors may collect information necessary to complete your transaction, including payment card information, billing information, and fraud-prevention information.

The use of your information by a payment provider may also be governed by that provider’s own privacy policy and terms.

Analytics

We may use analytics services to better understand how visitors interact with our website.

Analytics providers may collect information such as your IP address, device information, browser information, pages visited, and interactions with the website.

We use this information to evaluate website traffic, diagnose technical problems, improve usability, and measure the effectiveness of our website and marketing activities.

Email and Marketing Communications

If you subscribe to marketing emails or otherwise consent to receive promotional communications, we may send you information regarding products, promotions, company news, or special offers.

You may unsubscribe from promotional emails at any time by using the unsubscribe link provided within the email.

You may still receive non-promotional communications related to transactions you make with us, including order confirmations, shipping notifications, account notices, and customer service messages.

How We Share Information

We do not sell your personal information in exchange for money.

We may share personal information with service providers that help us operate our business, including providers of:

• Website hosting

• E-commerce services

• Payment processing

• Shipping and fulfillment

• Email services

• Analytics

• Advertising and marketing

• Website security

• Customer support

• Accounting and business administration

We may also disclose information when reasonably necessary to:

• Comply with applicable laws or legal processes

• Respond to lawful government requests

• Protect our rights, property, or safety

• Protect our customers or others

• Investigate suspected fraud or security issues

• Enforce our website policies or agreements

Information may also be transferred as part of a business transaction such as a merger, acquisition, sale, restructuring, or transfer of assets.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, operate our business, maintain transaction and tax records, resolve disputes, prevent fraud, and comply with legal obligations.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. You provide information through the website at your own discretion.

Children’s Privacy

Our website and products are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If we become aware that personal information belonging to a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the ability to request:

• Access to personal information we maintain about you

• Correction of inaccurate personal information

• Deletion of certain personal information

• Information regarding how your information is used or disclosed

• A copy of certain personal information

• Withdrawal of consent where processing is based on consent

Certain information may need to be retained for legal, accounting, fraud-prevention, or legitimate business purposes even after a deletion request.

To submit a privacy request, please contact us using the information provided below.

We may need to verify your identity before completing certain requests.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, technology, or applicable legal requirements.

When changes are made, the revised policy will be posted on this page and the “Last Updated” date will be updated.

We encourage visitors to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

The Drop Block, LLC
Website: thedropblock.com
Phone: 502-939-5833

For privacy requests submitted electronically, please use the contact information or contact form available on our website.